Privacy and Cookie policy

Individual entrepreneur Samko Maksym ("Administrator", "we," "our") offers a variety of team productivity, collaboration, and organizational tools available online, including via websites, including but not limited to https://dashboard-24.com/ (the "Website"), SaaS Dashboard24, a mobile application (collectively, the "Service"), and services we provide, and any other apps or services we may offer (collectively, the "Service"). These will be referred to as our 'services'.

When we say 'personal data' we mean information about you, like your name, email address, physical address, payment information, support queries and so on. If you can't be identified (for example, when personal data has been made anonymous and grouped) then this notice doesn't apply.

Check out our terms of use for more information on how we use your other data.

Last updated: 13/07/2020.

When you visit or use some parts of our the Service and Websites we might ask you to provide us with some personal data. For example, we ask for your contact details when you registering, visiting the Service and Websites, using the Service and Websites, paying for services on the Service and Websites, for mailing, when you receive your request for technical support, when you want to contact us via the feedback form. If you don't want to provide us with personal data, you don't have to, but it will mean that you won't be able to use some parts of our the Service and Websites.

Most of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personalize and improve our services, and to validate the personal data you provide.

Some information about you is collected automatically when you visit our the Service and Websites, like your IP address and browser information. Your IP address is collected for security and to know roughly where you are in the world to personalize your experience. Your browser and OS information is stored to help support you if you have any issues using our services. We collect information when you navigate through our websites, including what pages you looked at and what links you clicked on. This information is important as it helps us improve the service we provide to you by monitoring performance and what needs to be improved.

Some of this information is collected using cookies and similar tracking technologies. Which are detailed under the cookies section below.

Contact and LogIn Information. Name, title, email address, physical address, phone number, and similar contact info, users name and passwords.

Payment Information. Credit card number, banking information and billing address.

Demographic Information. Employment status, occupation, region, family status. On occasion, the Service and Websites may collect other demographic information, such as gender, race and age.

Usage and Geographic Data. The Service and Websites collects personal information related to your use of our products, services and websites. We analyze that usage data so that we can improve our products and your experience with them. In certain instances, the Service and Websites allows you to use administrative tools to opt out of the collection of some usage data.

Usage data may include information about your computer's or mobile device's operating system and browser type; your device type; details about how you are using our products (including natural language queries); view your Internet Protocol (IP) address, and geographic areas derived from your IP address; networking connection data; the Service and Websites cookie information; file information; metadata; time stamped logs regarding access times and duration of visits; the websites you visited before coming to the Service and Websites; and other usage data relating to your activities on our the Service and Websites, including the pages you request. We may link this information to the personal information we have collected about you and use it for the purposes described in this Privacy Policy, and we may deliver targeted marketing and product information back to you based on your usage data.

Third Party Data. We may receive your personal information from third party suppliers or partners. If you connect with the Service and Websites accounts on third party social networking sites, we may receive information about your social networking accounts, for example, your name, user name or display name, public profile, and email address. We may combine information you provide with data we collect automatically and with data we receive from third parties. Certain third parties, including analytics companies, advertisers and ad networks, may automatically collect information about you through our websites using cookies, Web beacons, and device identifiers, including personal information about your online activities over time and across different websites, devices, online channels and applications.

Images, Video and Recordings. Pictures, videos or audio recordings may be collected by the Service and Websites. For example, if you attend a the Service and Websites event, your image may be captured in a photo or video. If you call the Service and Websites customer support, your call may be recorded.

If you decline to provide your personal information or ask us to delete it, we may be unable to continue to provide or support our products or services.

Data about your company. Company name, the scope of the company, the company's website, position in the company, the date of commencement of work in the company, the date the company was created, the physical address of the company, employees data, economic data and other indicators that the user wished to enter on the Service and Websites.

Your personal data is used solely for improving your experience of the Service and Websites and as a means for us to provide the following:

• Support material or information you requested, or based on your use of the application to help you get the most of the product.
  
  
• To keep you updated with any updates, notices or anything relevant to your use of the Service and Websites.
  
  
• Asking you for feedback or to take part in any research we are conducting which you will have the ability to ignore or opt out of.
  
  
• To assist you with any support you need via any of our communication channels.
  
  
• To help us detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.
  
  
• We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce anonymous and grouped analytics and reports, which we may share publicly.
  

We have legal obligations to collect any personal information that you provide to us fairly. Each time you provide us with personal information we will let you know how we intend to use it. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested.

All your personal data is stored on secure Digital Ocean servers and is protected using data masking and encryption techniques. We share your payment details securely with Stripe or LiqPay (our payment providers) and with Mailgun and/or G Suite (our email provider). We do not share your personal data with any other third party providers or any other applications or services.

We will only share your personal data to regulators, law enforcement bodies, government agencies, courts or other third parties where we think it's necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure.

The Service and Websites may share information with third-party service providers or vendors contracted to provide services on our behalf. These third-party service providers or vendors may use information we provide to them only as instructed in this Privacy and Cookie policy.

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you've requested or to comply with applicable legal requirements).

Usually your personal data is stored until the owner of the company has deleted the employee or until the owner of the account has deleted it. For free accounts, we have the right to delete your information if there has been no account use for 4 months.

For questions about unsubscribing from the mailing list and other issues related to the work of the Service and Websites, as well as with other questions, suggestions, you can email support@fixpoint.cloud.

You also have rights to know what personal data we hold about you, and to make sure it's correct and up to date. You can request a copy of your personal data or ask us to restrict processing your personal data or delete it.

If you're not happy with how we are processing your personal data, please let us know by sending an email to support@fixpoint.cloud. We will review and investigate your complaint, and will get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

Cookies are small text files that websites save to your computer. The cookies used by the Service and Websites don't contain any of your personal information, and we can't use them to find out who you are. A cookie often includes a randomly generated number which is stored on your device. Many cookies are automatically deleted after you finish using tthe Service and Websites.

When you enter our site your computer will automatically be issued with a cookie. Cookies are devices that identify your computer to our server and personalize the site for your future use. Cookies only record the areas of our site that a computer has visited. A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously. If you do not want a cookie you can set your browser to deny it. A cookie is required to login to the Service and Websites and our as it securely stores your login for your session.


Improving users' experience
The Service and Websites works to make sure that its users have the best possible experience. This means that the user doesn't have to repeat some actions unnecessarily. For example, if you increase the text size while you're on the Service and Websites, a cookie that remembers your preferred text size might be set, so that when you go to another page on the site, you don't have to change your setting again.


Measuring websites' performance
We may also set a cookie on a user's computer in order to monitor visitor numbers. No personally identifiable information such as your name or address is collected as part of this process.


Supporting users' sharing of information through social media
Sharing is a key part of how people access and use information. Social media networks are a popular way of doing this. To enable people to share the Service and Websites information in this way. The owners of these social media networks may place cookies on users' devices and their use of these cookies will often be explained in their own cookie policies. Administrator has no control over these companies' cookies policies.

The Service and Websites are using Google Analytics, a web analytics service designed by Google, Inc. ("Google"). Google Analytics software uses cookies to analyze users' behavior. All data (i.e. your activity within the Service and Websites) is gathered by cookies and stored on Google servers in the United States.

Google in its turn uses this data to evaluate user behavior in general, compile reports for site managers as well as providing data to services relating to website activity and internet usage. Google may transfer various data to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

In no way, Google will associate your IP address with any other data held by Google. In case you don't want to provide Google with the browsing data you can block the use of cookies via your browser settings. More information on Google analytics opt-out: https://www.google.com/intl/en/policies/privacy/, and http://www.google.com/analytics/terms/us.html.

Google Analytics is explained under the following link https://www.google.com/analytics/.

If you are connected to the Internet you will have an IP Address. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. It is also used to determine rough country location and helps in identifying potential malicious activity.

When we refer to 'we', it refers to Administrator, website https://dashboard-24.com/ and SaaS Dashboard24.

Administrator will act as a controller of your personal data.

Non-English translations of this Policy are provided for convenience only. To avoid any conflicts in definitions, the English version shall control.